Aw999's Terms and Conditions —
In clear and simple language

01 Introduction & Consent

Welcome to the aw999 platform. These terms and conditions ("Terms") form a legal agreement between aw999 and its users. By accessing the aw999 website or app, registering an account, or participating in any game, you are deemed to have accepted these Terms.

If you disagree with any part of these terms, please refrain from using aw999. We reserve the right to update these terms at any time. Any changes will be communicated to your registered email and published on the site.

02 Account Register

To open an account with aw999, you must meet the following requirements:

• You must be at least 18 years old.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Each person is allowed only one account — multiple accounts from the same device, IP address, or payment method are strictly prohibited.
• You are responsible for keeping your account password confidential. You may not allow anyone else to access or use your account.
• The mobile number used during registration must be active and registered in your own name.

Aw999 reserves the right to cancel any account and forfeit the balance if false information is provided during registration. If you need to update your details, please contact the support team.

03 Identity Verification (KYC)

Aw999 complies with international Anti-Money Laundering (AML) regulations. As a result, identity verification (Know Your Customer – KYC) is mandatory before making withdrawals or processing large transactions.

• A scanned copy of your National ID (NID) or passport must be submitted.
• Proof of ownership of your bKash/Nagad/Rocket account may be required.
• KYC verification is usually completed within 24–48 hours.
• Withdrawals will be on hold until verification is complete.

04 Deposit Policy

Please keep the following in mind when making a deposit on aw999:

• The minimum deposit amount is BDT 100.
• Deposits can be made via bKash, Nagad, and Rocket.
• Deposits are typically credited to your account within 1–5 minutes.
• For any failed transactions, please contact support within 24 hours.
• Deposits from third-party payment accounts are not permitted.
• We advise against making deposits using a credit card or borrowed funds.

05 Withdrawal Policy

The following rules apply when withdrawing winnings from aw999:

• The minimum withdrawal amount is BDT 500.
• Withdrawals are typically processed within 5–30 minutes once KYC verification is complete.
• The withdrawal method must match the method used for the deposit.
• Wagering must be completed before any bonus winnings can be withdrawn.
• Additional verification may be required for suspicious transactions.
• A daily maximum withdrawal limit applies — contact support for details.

06 Bonuses & Promotions

Aw999 regularly offers a variety of bonuses and promotions for both new and existing players. The following general terms apply to all bonuses:

• Every bonus comes with wagering requirements — typically 15–35 times the bonus amount.
• Multiple bonuses cannot be claimed simultaneously unless explicitly stated otherwise.
• Bonuses are generally valid for 7–30 days from the date of issue.
• If wagering is not completed, the bonus balance will be forfeited.
• Any attempt to abuse bonuses or claim bonuses across multiple accounts will result in account closure.

07 Gaming Rules

All games on aw999 are operated by international software providers and are RNG (Random Number Generator) certified. General rules for gaming:

• All game outcomes are entirely random and automated; aw999 does not interfere with results in any way.
• If a game is cancelled due to a technical error, all wagers placed will be refunded.
• If your internet connection is lost, game results are saved on the server.
• In Live Casino games, the dealer's decision is final.
• Sports Betting payouts will be processed after official results are published.

08 Prohibited Activities

The following activities are strictly prohibited on aw999. If detected, the account will be permanently closed:

• Playing games using bots, automated software, or scripts.
• Operating multiple accounts for the same player.
• Collusion — colluding with other players to manipulate game outcomes.
• Placing artificial bets for bonus arbitrage or to exploit bonus offers.
• Using the aw999 platform for money laundering or any illegal activity.
• Intentionally exploiting technical vulnerabilities or bugs on the site.

09 Responsible Gaming

Aw999 believes gaming should be a source of entertainment — not addiction. That is why we offer players the following tools:

• Option to set daily, weekly, and monthly deposit limits.
• Option to self-exclude temporarily or permanently.
• Option to take a temporary break from your account for a set period.
• Referral to specialist support for problem gambling behaviour.

If you feel that gaming is getting out of your control, reach out to our support team today or Responsible Gaming Visit the page.

10 Privacy

Protecting your personal information is our priority. aw999 never sells your data to third parties. Your information is used solely for account management, KYC verification, and service improvement.

For more information, visit our Privacy Policy Read.

11 Account Closure

Aw999 may suspend or permanently close an account for any of the following reasons:

• Violation of terms and conditions.
• Registering with false or misleading information.
• Suspicious or fraudulent activity.
• At the player's own request.
• At the direction of a regulatory authority.

Players may also request account closure at any time through the support team. Any remaining balance will be returned after KYC verification is completed.

12 Amendment Policy

Aw999 reserves the right to update these terms and conditions at any time. For significant changes, you will be notified via your registered mobile number or email. Continued use of the site after any changes constitutes acceptance of the updated terms.

If you have any questions or concerns, please reach out to our support team. We are always here to help.